BT Business Contact Number: 0870 218 1222

For all enquiries regarding business broadband, call the BT Business contact number on 0870 218 1222. The BT Business sales and support team can provide information on the various service options and rate. They can also assist with accounts, payments, and provide direct assistance when technical problems arise. The BT Business customer service hours are Monday to Friday, 8am to 6pm, and Saturday from 8am to 1pm. If you wish to close your account, contact BT Business between 8am and 6pm, Monday to Friday.

BT Business Contact Number
0870 218 1222

Calls cost 13p per minute plus your phone companies access charge.

BT Business Contact Numbers

HelplineContact Number
Customer Services0132 445 0945
Broadband and Internet Faults0800 800154
Broadband and Ordering0800 800152
Broadband and Billing0845 6006156
Broadband and Complaints0800 800152
Phone Line Faults0800 800154
Phone Line Orders0800 800152
Phone Billing0845 6006156
Complaints0132 445 0945
From Abroad+44 132 445 0945
A screenshot of the BT Business contact page

Broadband and Internet Faults: 0800 800154

Call 0800 800154 if your internet broadband is slow. Contact BT Broadband on the Fault line as well if you need to find out if there is a service issue in your area. If you want to report a fault that you have reported in the past then you can contact BT Business on 0800 800154 to do this as well. if your broadband is new and slow or if you need to find out if the hub is faulty then call BT Business on 0800 800154. Most issues can be fixed by turning your hub off and on again but if you do need to get in touch with them then their fault line is open 24 hours a day.

Broadband and Ordering: 0800 800152

Dial 0800 800152 to get in contact with the BT Broadband team about your online order. If you need to find out if you can get BT WiFi then BT Broadband can help you with that as well. You can call 0800 800152 if you need to know if your WiFi is being paid for as it should be and is working properly. This line is open between the hours of 8am and 6pm. Make sure that you dial BT Broadband if you would like to track your hub or if you believe that your hub has been lost in the post because it has not arrived yet.

Broadband and Billing: 0845 6006156

BT Broadband for billing can be contacted on 0845 6006156 and they are open between the hours of Monday and Friday, 8am-6pm. This line is also open on Saturdays between the hours of 8am and 1pm.  The busiest times for this line are between 10am and 3pm so it would be a good idea for you to avoid calling during this time. Call BT Broadband on 0845 6006156 if you would like to pay your bill or if you would like to enquire about a paid bill. If you believe that you have paid charges on your bill but you have been invoiced for them again then you can call 0845 6006156 and BT will do everything they can to sort that out for you. Phone BT Broadband if you would like to sign in to billing, register to be billed online or if you want to set up a direct debit with them. If you believe that you are being charged for someone else’s broadband then contact BT on 0845 6006156 to get this issue resolved.

Broadband and Complaints: 0800 800152

Phone BT Broadband if you would like to complain about your order. BT Broadband can help you when you call 0800 800152 to enquire about your hub not working properly, your order not arriving at all or even if there is a delay with your return. You can also call 0800 800152 to enquire about how long it is going to be before your hub arrives or to see if there is anything that you can do to expedite the process of your hub delivery. Call 0800 800154 to report a fault with your broadband and to tell them of any electrical issues that might be present. You should also call BT Broadband on 0800 800154 if you want to change the hub you have because it is not working or if you would like to troubleshoot any issues with your hub. If you have had a bad experience with the billing team at BT business then call 0845 6006156. When you call BT Business on 0845 6006156 you can complain about the business billing team who work at BT as well as finding out if there is anything that you can do to get the complaints you have resolved.

Phone Line Faults: 0800 800154

Call BT Phone if you are having issues with your phone line or if you would like to divert calls but can’t. You can also call 0800 800154 if you would like to set up call features or if there is something stopping you from doing this. You can report a fault by calling the BT Business Phone contact number on 0800 800154 and they have offices that are open 24 hours a day, 7 days a week.  Call BT Phone if you have reported a fault and would like to get an update on the status of your enquiry.

Phone Line Orders: 0800 800152

Contact BT Phone if you have not received your phone or if you are having difficulty knowing when your order is going to arrive. Call BT Phone if you would like to track your order or if you would like to get access to the various calling features that are available before you get your phone. You will need to give BT Phone your reference number when you do call them on 0800 800152 so they can help you with your order.

Phone Billing: 0845 6006156

Dial the BT Phone Billing service on 0845 6006156 to get access to your phone bills, to view charges on your bills or to view the bills that you have paid. You can also dial 0845 6006156 to pay a direct debit or to change the direct debit that you do have for your phone at the moment.


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