Utilita Contact Number: 0870 218 5049

Utilita provides energy solutions for homes and businesses throughout a large portion of the UK. For help and support, call the Utilita contact number on 0870 218 5049. The Utilita support team can help with setting up new services and can of course provide assistance with existing services. Contact Utilita to transfer your service, make changes to your service, report a service interruption, or for assistance with billing and payments. The Utilita customer service hours are 8am to 8pm, Monday to Friday, and 8am to 5pm on weekends.

Utilita Contact Number
0870 218 5049

Calls cost 13p per minute plus your phone companies access charge.

Utilita Contact Numbers

HelplineContact Number
Customer Services0345 207 2000
Emergency Line03452 068 999
Signing Up03452 068 777
Moving Home03452 068 777
Automated Top-ups03452 068 333
Automated Reader03452 093 750
Billing Enquiries03303 337 440
Contacting by Fax08700 052 613
Complaints0345 207 2000
From Abroad+44 345 207 2000
A screenshot of the Utilita contact page

Utilita can be contacted during the hours of 8am and 8pm Monday to Friday. If you want to contact them over the weekend then the hours are 8am-5pm on Saturday and Sunday. The general queries phone number for Utilita can be found here: 03303 337 442.

Emergency Line: 03452 068 999

Call the Utilita emergency line if you are experiencing a black out or if you have no electricity in your home. If you have moved home and the electricity is not working yet then you can call Utilita and they will do their best to sort this issue out for you. To be put in touch with the Utilita customer service team dial 03452 068 999.

Signing Up: 03452 068 777

Dial the Utilita phone number if you want to sign up with their service. You will find that the Utilita customer service number for signing up is open between the hours of 8am and 8pm Monday to Friday. If you want to contact Utilita over the weekend then you can call them between 8am and 5pm on Saturday and between 9am and 5pm on Sunday. The Utilita contact number for signing up can be found here: 03452 068 777. Utilita will then be able to help you get your electricity up and running for the first time.

Moving Home: 03452 068 777

Get in touch with the Utilita phone number if you are moving house and wish to get your electricity set up properly. The Utilita customer service team can then work with you to ensure that your electricity is up and running in time and they can even advise you on how to set up a smart meter as well. Call the Utilita customer service team on 03452 068 777 during the hours of 8am and 8pm between Monday and Friday but if you would like to contact Utilita on Saturday then you will need to do this between 9am and 5pm. On Sunday, Utilita’s hours are between 9am and 5pm and if you call Utilita during this time then they can advise you on moving home and how long it will take for you to get your electricity.

Automated Top-ups: 03452 068 333

Ring Utilita on 03452 068 333 if you would like to get an automated top-up. The line for this Is open 24 hours a day and this gives you the chance to pay for your electricity when you are on the go. You can also pay for the amount of electricity you want and when this amount has been used you will need to call Utilita to top up again. This is an automated line and should only be used if you want to top up your card, not if you are experiencing issues with your line or your electricity. Call Utilita today.

Automated Reader: 03452 093 750

Utilita can help you to find out how much money is left on your reader and if you are running low. If you are running low then you can top up by using the automated top up line here: 03452 068 333. You can call Utilita if you just want to find out your reading on the automated reader line here: 03452 093 750. This is a 24-hour line and is open 7 days a week.

Billing Enquiries: 03303 337 440

Contact Utilita if you have paid too much on your energy bill or if you believe that you have not paid enough. Utilita can also be phoned to find out if you are owed any money or if you want to enquire about any future billings you may have. The Utilita phone can be dialled on 03303 337 440 and this number is open 8am to 8pm between Monday and Friday.

Contacting by Fax: 08700 052 613

Contacting Utilita by fax is relatively easy. You will need to make sure that you send all of your tenancy agreements to this number. This number is open 24 hours a day so you can always call Utilita when you need them.


If you don’t want to wait to call Utilita then you can you can use the app. This enables you to wait for a Utilita advisor. The Utilita customer service team can then call you back whenever they are free. You won’t need to dial a number to use this service and all you have to do is download the app and this will take care of everything for you. Alternatively you could just call Utilita yourself.

If you want to contact them by post then this is relatively easy for you to do. Simply send any post to:

Utilita Energy Limited

Utilita House

Moorside Road



SO23 7RX


About Utilita

Utilita can give you the energy you need. They can also work with you to make sure that you get the best result from your energy bill as well. Of course, if you know that you need to change the way that you pay your bills or if you know that you need to change the way that you get in contact with them then this is very easy for you to do and you would be surprised at how easy it is for you to get started. Of course, if you would like to find out how Utilita can help you then all you have to do is get in touch with the Utilita phone number.

If you know that you have overpaid on your bill or if you know that you need to make some changes to the way that you receive your bill then you know that there are a couple of things that you can do about this. The first thing that you need to do is give the Utilita phone number a call. The Utilita contact number is there to help you and it is also a great way for you to find out if there is anything you can do to try and save money when you do go through their team for just about anything you need.

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